Governor’s Club
The Governor’s Club was established in 1982 in Tallahassee, Florida. Since working with Club Specialists International, operations have stabilized and improved and cash flow has steadily increased.
Issue
The Governor’s Club was experiencing significant operating and staffing problems. This caused board involvement in club operations, member dissatisfaction and declining cash flow.
Initiatives
We helped the Governor’s Club face their operating losses head on through strategic initiatives:
2
Multi-year financial analysis
3
Manager and department manager reviews
4
Club staffing and payroll analysis
5
Board, member and management focus groups and surveys
6
Governance review and analysis
Results
Through strategic initiatives, the University Club of Tampa was able to achieve:
Conducted a national search and hired a new certified Club Manager
Developed strategic plan with re-defined vision/mission statements
Wrote membership development and retention plan
