Black Diamond Ranch
Black Diamond Ranch is a 45 Hole Golf & Country Club in Lecanto, FL. Through CSI’s strategic initiatives, the club increased revenue, grew membership and achieved higher satisfaction scores.
Black Diamond Ranch’s Accolades
- Golfweek’s Best U.S. Residential Golf Courses (2007) – Quarry Course, #4 in USA / #1 in Florida
- Golf Digest’s Best in State (2007) – Quarry Course, #2 Top 100 Courses in America
Issue
Black Diamond Ranch was experiencing significant operating losses. This caused the club to defer maintenance and meant they lacked the capital for improvement projects.
Initiatives
We helped Black Diamond Ranch face their operating losses head on through strategic initiatives:
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Re-training staff in the “Black Diamond Way”
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Implementing an aggressive membership sales and retention effort
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Implementing CSI’s standard operating procedures
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Producing weekly P&L statements for owner with detailed variance reports
Results
These initiatives resulted in significant improvement for the club.
$300,000 Club Operating Improvement in 12 Months
2 Years of Positive Membership Growth
